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Monitored alarms provide an added layer of protection that self-monitored alarms cannot. They allow the monitoring centre to send guards to your home in the event of an alarm being triggered. But did you know that there’s more?

Monitored alarms can and should be customised to get you the response you need in an event of a break-in (while you’re at home or away on holidays), fire, medical emergency and more. This article will give you an idea of the possibilities. We encourage you to take 5 minutes to make your service work harder for you, so you can continue to have peace of mind.

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Customisations in the event of break-ins

In the event that a break-in occurs when you’re at home in bed, or on the other side of the house, what can be done to customise your emergency response? The goal here is to deter the trespasser before or soon after they’ve gained access to your property and ensure you receive help from emergency services if needed.

This can be achieved in a number of ways.


You may opt to allow the monitoring centre permission to send guards to assist as soon as a sensor by the front door is triggered, or once 2 sensors are triggered. This customisation assumes that if more than one sensor is triggered without the alarm being disarmed, it is more likely a trespasser and not a family member or pet that has triggered it.

Alternatively, or in addition, you can opt to have the monitoring centre call you to coincide when your alarm begins to siren. The combination of the loud sirens and the phone ringing act as a stronger deterrent than either alone. You can then verbally confirm if the siren is a false alarm or in fact genuine, and send guards immediately.

For added peace of mind, your alarm system can be customised to include a duress code. This code will disarm the system and send a signal to the monitoring centre that a security breach has occurred at your home without alerting the intruder. This is useful during a hold-up when you could potentially be forced to disarm your system by a trespasser and aren’t able to use your phone to call for help.

Building on the previous point is the customisation option of having a safe and unsafe voice duress password. If you are held up by an intruder, you can confirm a false alarm in front of the intruder, which the monitoring centre will then ask for a password. There is both a safe and unsafe password set-up with this service, and if the unsafe password is used assistance will be sent to the property immediately, without alerting the intruder.

In the event that a break-in occurs when you’re away, what can be done to customise your emergency response? Whether it’s a weekend away in the countryside or two weeks away sunning in Mykonos, rather than having the monitoring centre call and cause you stress while you’re away, you can temporarily update your nominated contact list. This allows the monitoring centre to call a family member or friend who lives nearby to confirm if a security breach has occurred or if it’s just a false alarm.

It’s important to keep your contact list up to date even if you aren’t travelling, as this ensures that the monitoring centre can quickly reach someone, even if you are unavailable in the event of a security breach.

 

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Customisations to get you the response you need faster in medical emergencies

For families with young children, it can be difficult to teach them how to pick up the phone, dial 000, press the correct key and then communicate with an operator. What’s easier, is teaching them how to use a medical pendant to call for help by pressing a single button. All it takes is slipping over a toy for you or your partner to fall to the floor, hit your head and be unable to call for help. After the button is pressed, an alert is sent to the monitoring centre. If they are unable to contact you after two attempts, an ambulance is sent to your address to assist. There is also the option to customise this response, bypassing the monitoring centre and sending a call for help directly to the ambulance.

For mature adults or those with chronic illnesses, the likelihood of a medical emergency occurring is more significant. Medical pendants can guarantee immediate help if, for example, your heart problem plays up and you are unable to physically get to your phone. For those living alone, they can even be programmed to detect a potentially life-threatening fall, and again send a direct call for help to the ambulance.

Customisations to get you the response you need faster during a fire

Did you know that in addition to monitoring for intruders, you can also monitor for potential house fires with smoke and heat alarms that are connected to the monitoring centre? This means that if there is a fire, the monitoring centre will be alerted and can take action the same way they would if there was an intruder. This can provide added peace of mind at night while you sleep and may be unaware of a potential fire, or when you are away from your home for work or on holidays.

What’s more, is that it doesn’t cost you anything extra to have your smoke alarms professionally monitored on top of what you are already paying for alarm monitoring. You only need to pay the upfront investment to install and connect the smoke alarm to the monitoring centre.

 

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Customisations to deliver peace of mind in day-to-day life

For families with children, it can be something as small as knowing when your children have arrived home safely from school or netball practice that delivers true peace of mind. This can be achieved by customising your monitoring solution to send you SMS alerts whenever someone in your family’s arms or disarms the home alarm. Better yet, your solution can be customised to the level of having a unique code for each family member, so you know exactly who it is that disarmed the system and when.

By taking advantage of the customisation options available to you as an alarm monitoring customer of Signal Security, you can tailor your security to meet the specific needs of you and your family. If you’re looking for a complimentary security assessment to determine which options are right for you, feel free to get in touch with a peace of mind acquisition specialist using Signal Security’s contact us page or by calling us on 1300 73 83 93 Monday to Friday between 9 am-5 pm.

Asset depreciation can be a complicated area to grasp. But for small businesses—it’s essential.

 

FIRST, LET’S LOOK AT WHY ON-PREMISE SECURITY IS IMPORTANT.

With Melbourne back in full swing, small businesses — including retailers, pharmacies, restaurants, bars and cafes — are seeing an increasing number of customers returning to their physical location and a rise in pathway foot traffic in and outside of trading hours. Especially for those located on a retail strip and in the CBD.

While many things have changed since COVID-19, what hasn’t changed is how a business is susceptible to break-ins, theft and vandalism.

For business owners who had previously considered investing or upgrading their CCTV and security solution, now’s the best time to do so; approaching the end of the financial year (EOFY) and with the Government Instant Asset Write-off.

Florist Business Owner


WRITING-OFF CCTV, ALARM MONITORING & OTHER ON-PREMISE SECURITY SOLUTIONS

One important part to understand about CCTV and on-premise security equipment depreciation is that it can lead to tax deductions. Any business owner who uses on-premise security as part of their commercial operation is entitled to claim back the cost as a deduction at tax time. This is a critical tenet if managing cash flow is a priority for your business.

You can potentially take advantage of the Instant Asset Write-off to upgrade your business’ security by immediately writing off depreciable assets that cost less than $150,000. Depreciable assets include security hardware and equipment as well as security installations for camera systemsalarm systems, and electronic access control systems.

If you are a small business, you will need to apply the simplified depreciation rules in order to claim the instant asset write-off (please refer to the following ATO (Australian Taxation Office) page for more details)

WHEN DO I NEED TO MAKE MY PURCHASE?

Woman holding briefcase during end of financial year

To write off the asset within this financial year, the security IT hardware and installation needs to occur before 30 June 2022.

 

HOW CAN SIGNAL SECURITY ASSIST YOUR BUSINESS?

Signal Security is Melbourne’s leading provider of high-quality, on-premise security for businesses. With Signal Security on your side, you can have a highly effective and affordable tool against break-ins, theft and vandalism.

No matter how big or small, our commercial security advisers will listen to your requirements then custom-build a solution to meet your security needs. We can recommend the most cost-effective ways to upgrade any existing security equipment you may have whilst utilising as much of your existing infrastructure as possible, in turn, allowing you to receive the absolute best return from your investment.

Between April and June 2022, we’re offering free comprehensive evaluations. Fill out the form below to request a callback.

It’s easy to see why home security has advanced drastically in the last decade. Our house is often where we feel the safest, where we keep our most prized possessions and often where the people closest to us live. Home security is about providing peace of mind by protecting this safe haven and everything it represents. Historically, what this looks like is protecting one’s home from burglary and ensuring action can be taken if it was to occur. 

But, with so many advancements in the world and in technology, we ask if this still remains true for businesses today. Is peace of mind the same for every customer or do companies’ products and solutions need to be adjusted to satisfy ever-changing consumer needs?

 

Home Security in the Early 2000s

Many security companies shared one vision in how they addressed the issue of on-premise security 10-15 years ago. This was a one-size-fits-all approach, with a focus on items and pre-designed packages that didn’t take into account customers’ individual fears and concerns.

It was about installing the most highly developed alarm system, one that would repel burglars while alerting authorities. While this strategy was effective in deterring criminals and lowering crime rates, it overlooked an extremely critical aspect of what it means to feel and be safe.

 

At the time, the emphasis was on the items and the pricing. The consumer was often left to determine what they believe they may require to protect themselves and their property. There was minimal, if any, examination of the property’s size, shape, and fit by a security specialist. This is important because what works for one family home with four bedrooms and two bathrooms may not work for another with the same amount of rooms. 

Why? Because the houses are noticeably different, one has floor to ceiling windows throughout, while the other backs up to a busy road with an easily accessible backyard. The point is that without the assistance of a security specialist, customers nearly always overlook susceptible areas.

 

HOME SECURITY TODAY - PEOPLE OVER PRODUCTS

To evolve with the world, we needed to shift away from this ‘one-size-fits-all’ approach and towards a customised solution that provides true peace of mind to every customer on a level that goes beyond installing an alarm system. The first step was to recognise that no two solutions will ever be the same because each customer has unique concerns. Not to mention the physical distinctions between the two properties. It became imperative to understand that different customers have different issues, necessitating a customised solution to address these concerns and provide peace of mind. 

 

For example

Families with young teenagers:

  • Problem: Parents are frequently concerned about their children’s whereabouts and whether or not they have returned home safely from school, a friend’s house or anywhere else.

  • Solution: configure your alarm system to allow each family member to disarm it with their own unique code, notifying you exactly when this happens via an SMS

Mature adults:

  • Problem: The implications of an accident or a fall are often a source of anxiety. What would they do if they were injured and couldn’t call for help because they couldn’t access their phone? 

  • Solution: Medical pendants that can inform emergency services, such as an ambulance, if the person wearing them falls abruptly.

 

These and other advanced solutions were neglected 5-10 years ago because organisations were unaware of the possibility, did not understand the value, or lacked the technology that we now have. Despite the security industry’s evolution, there are still companies that have not kept up, continuing to utilise generic and outdated tactics despite the resources at our disposal.


SIGNAL’S HOLISTIC SAFETY PHILOSOPHY

Technology is always changing, which is why we’re consistently developing new solutions to help keep more people safe both inside and outside their homes.

 

Signal Security’s philosophy around home safety has always been helping our customers achieve true peace of mind, no matter what that means for them. We first seek to understand, then we advise, and finally, we provide a tailored solution on how we can help keep you, your family and your home safe, sound and secure.

 

We rarely leave an on-site assessment having merely suggested an alarm system with motion detectors as the safety solution. We take a holistic approach and ensure the solution considers each and every fear or anxiety our customers might have. 

 

While many products and services such as alarm monitoring, CCTV camera systems and home intercom have stayed the same over the past decade, the way security companies deliver these has not. Companies who fail first to understand what peace of mind means to their customers are quickly falling behind, while companies prioritising people over products are prospering.


If you or someone you know could benefit from a professional home security assessment, feel free to get in touch with a home safety specialist using our contact us page or by calling us on 1300 73 83 93 Monday to Friday between 9 am-5 pm.

For many of us, the thought of travelling overseas or interstate given the current climate seems too stressful. While we are not far from feeling comfortable enough to get on a plane and make these trips a reality once again, the large majority of us Melburniuns will probably be staying local this Christmas period.


But not to worry, there are more than enough things to see and do and experiences to be had all within reach of our local city. 


Here are Signal Security’s top 5 must do’s this Christmas period for those staying local.


1. Get yourself a REAL Christmas tree!

That’s right, it’s no longer an experience reserved solely for the Northern Hemisphere. Many Victorians have already jumped on the bandwagon of purchasing their very own living, photosynthesising tree!

If you’re interested in ditching the plastic for something more authentic, there are plenty of options all across Melbourne with our top 3 Christmas tree providers being:

  • Melbourne Christmas Tree Farm – Australian owned and operated, with delivery and pick-your-own options available from just $80
  • Dandenong Christmas Tree Farm – Have been operating for over 45 years, with three well-priced options to suit any family
  • Daylesford Christmas Tree Farm – Why not make a day of it and head to Daylesford to support this regional business, all the while getting to ride a tractor to choose your tree

2. Celebrate at the Carols by Candlelight at Sidney Myer Music Bowl

This evening out is perfect for families with young children. Pack your picnic blanket and snacks and set up for an unforgettable night. What’s better is that all proceeds of the event go towards supporting children with vision impairment. 

Source: https://carols.visionaustralia.org/tickets-2021?gclid=Cj0KCQiAweaNBhDEARIsAJ5hwbfPqtqRGhk0NqMpVkBKuGoJ0VXJGHct-CweW7ZsKQ9lL3EEkiobc8QaAkWfEALw_wcB

3. Save yourself the stress and book your Christmas lunch at one of the many amazing Christmas lunches offered across the City.

  • Chef David – To something a little less traditional, Chef David is one of the biggest trending eateries in Melbourne at the moment. Since opening this year, Chef David has done nothing less than stun patrons, with a 4.8-star rating on Google reviews. Their Christmas menu, while still focusing on food from the Sichuan region of China, will be a la carte. https://cd-mel.com.au/
Source: https://cd-mel.com.au/parallax-image/

4. Go and see the Christmas lights!

An oldie, but a goodie. Hunting down the best Christmas lights that Melbourne has to offer can be quite a task, so we’ve found some of our favourite displays for you to go and see for yourself. 

 

CBD:  

  • Fed Square – Every year the Federation Square festivities never let us down. From an enormous Christmas tree covered in hundreds of LED’s to the neon candy canes and more. Santa will also be making an appearance most nights up until Boxing Day.
  • Town Hall – From 9 pm until 11 pm, Town Hall will be covered in Christmas themed projections. The great thing about this light show is that it’s not just for kids.

Suburbs:

  • Coburg: Shaftsbury Street, Molesworth Street, Glencairn Drive 
  • Mulgrave: Lebanon Crescent 
  • Thomastown: The Boulevard 
  • Sunshine: Cooper Street
  • Hoppers Crossing: Crana Court 

5. Visit a local Lavender farm in full bloom

While there are numerous beautiful parks and beaches to visit around Melbourne, a botanical marvel many have yet to visit is a Lavender farm. With a number of farms less than a one-hour drive from the CBD, why not make the trip and get some incredible photos while you’re at it?

 

Our top picks are:

  • Ashcombe Maze and Lavender Farm 
  • Red Hill Lavender 

So go on, get out there and explore local this holiday season!

Asset depreciation can be a complicated area to grasp. But for small businesses—it’s essential.
 
cafe business owner

First, let’s look at why on-premise security is important.

With Melbourne back in full swing, small businesses — including retailers, pharmacies, restaurants, bars and cafes — are seeing an increasing number of customers returning to their physical location and a rise in pathway foot traffic in and outside of trading hours. Especially for those located on a retail strip and in the CBD.

While many things have changed since COVID-19, what hasn’t changed is how a business is susceptible to break-ins, theft and vandalism.

For business owners who had previously considered investing or upgrading their CCTV and security solution, now’s the best time to do so; approaching the end of the financial year (EOFY) and with the Government Instant Asset Write-off

Writing-off CCTV, Alarm Monitoring & Other On-premise Security Solutions

One important part to understand about CCTV and on-premise security equipment depreciation is that it can lead to tax deductions. Any business owner who uses on-premise security as part of their commercial operation is entitled to claim back the cost as a deduction at tax time. This is a critical tenet if managing cash flow is a priority for your business.

You can potentially take advantage of the Instant Asset Write-off to upgrade your business’ security by immediately writing off depreciable assets that cost less than $150,000. Depreciable assets include security hardware and equipment as well as security installations for camera systems, alarm systems, and electronic access control systems.

If you are a small business, you will need to apply the simplified depreciation rules in order to claim the instant asset write-off (please refer to the following ATO (Australian Taxation Office) page for more details)

When do I need to make my purchase?

To write off the asset within this financial year, the security IT hardware and installation needs to occur before 30 June 2021.

Woman holding briefcase during end of financial year

How can Signal Security assist your business?

Signal Security is Melbourne’s leading provider of high-quality, on-premise security for businesses. With Signal Security on your side, you can have a highly effective and affordable tool against break-ins, theft and vandalism.

No matter how big or small, our commercial security advisers will listen to your requirements then custom-build a solution to meet your security needs. We can recommend the most cost-effective ways to upgrade any existing security equipment you may have whilst utilising as much of your existing infrastructure as possible, in turn, allowing you to receive the absolute best return from your investment.

Between April and June 2021, we’re offering free comprehensive evaluations. Click the button below to request a callback.

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