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Who are we?

Our people are not one of the reasons we succeed. They are the reason we succeed.

Our Company

Signal Security is Australia’s “premium” electronic security company connecting our first residential customer back in 2000 going onto secure thousands of homes and businesses including national retail chains, hospitality and licensed venues, government departments and multinational organisations to name a few.

We have a great team of trained professionals. Our sales consultants are specialists in their fields, we have an experienced technical team, and our customer care representatives are friendly and knowledgeable. Together we forge an unbeatable partnership, ensuring that we can provide true peace of mind to everyone.

Why Choose Signal?

With literally hundreds of security companies to choose from, selecting the right company cannot only be time consuming but it can also be a very costly experience if you don’t know what to look for.

Below are just a few reasons why thousands of Australian families and businesses have made Signal Security their preferred security provider.

Signal Security
We are 100% Australian owned and operated, providing services nationally
Signal Security
Monitoring from one of Australia’s most comprehensive security alarm monitoring networks of its type
Signal Security
Active member of the Australian Security Industry Association (ASIAL)
Signal Security
Extended customer service and support hours
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Personalised service from our account management teams
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Multi site discounts if you have more than one site
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Access to Australia’s largest network of patrol guards
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Referral program ($50 Coles Group and Myer Gift Card for each and every referral installed)
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Relationships with all the major Australian distributors

We aspire to change the way peace of mind is considered, designed and delivered across Australia

5 Step Guide

Simple steps to help you achieve peace of mind

Your goal to increase the security of your home, business, or company is important to us which is why we have simplified your journey with five simple steps in order to reach peace of mind. This process includes all the necessary parts to providing you a tailored quality solution. See our steps below:

 

Phone Consultation

The first step is to either give our Security Specialist team a call on 1300 73 83 93 or drop us an enquiry via our website and we’ll be sure to call you within a single business day. From here, we can discuss your requirements and determine the best solution for your situation.

Site Assessment (optional)

If the phone consultation is sufficient you can simply skip to step 3, however should our specialists recommend a further look or if you wanted a more detailed assessment, the next step will be to book an appointment with one of our licensed security specialists.

Plan & Quote

We understand that nearly every home or business has a different layout and/or appearance. This is why rather than just having set packages, we prefer to tailor the system to your property.

Provided that we have floorplans to work with, we will put forward a visual representation of what we think your system should include, create a quote accordingly, and then send it through to you.

Installation

Once the quote has been put together and everything has been confirmed, Signal’s Customer Experience Team will be in contact to organise the soonest possible time to schedule our qualified security technicians to come out and install the system.

Ongoing Support

A security system is only as good as it is maintained, therefore we offer lifetime phone support to assist where we can and should a technician be required to go out, we will have records of the installed system so that more time is spent fixing it with technicians that are experts with that particular brand/device.

Testimonials
as seen on Signal Security

Signal where easy to deal with after our break in. They were quick to have someone out to investigate, the security specialist was on time (rare these days)… tech was friendly and efficient and even vacuumed his mess (even rarer)… and iPhone App is amazing!!!

Chris D.

I’ve been a customer of Signal Security for a few years and keep resigning every year. Their techies are always helpful and the office staff are friendly and try to resolve any issues.

Melissa L.P.

The guys at Signal security are very professional and have good attention to detail. They were very accomodating when I urgently needed a security system installed for my warehouse. Would highly recommend them!

Khunno P.

We have been using Signal Security for our office monitoring for the last three years and have found them to be very efficient and friendly. We also love their remote arming app…

Jessica G.

Want To Speak To A Security Specialist?

Fill in the form and we’ll aim to get back to you within the day!

 

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