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BlogApril 29, 2020

3 Key Factors To Consider When Getting a Security System

“How much should I pay for a security system?”
 
Let’s start with a simpler question.
 
Why are you getting a security system?

More than likely it’s to do with the protection of your family members and your home. This comes down to the foundation of security and the reasoning behind each type of system – see our Hierarchy of Security to learn more.

To beg the question, why would you only look at the price tag when there are so many other factors to consider when choosing a device that could potentially save your loved ones or your hard-earned belongings?

We understand that price comes into consideration, however we’ve compiled a list of an additional 3 factors to consider when it comes to choosing a security provider. See below:

Reputation

At the risk of sounding egotistical, the reputation of a company is one of the most valuable factors to consider when looking at different security providers.

In an industry where saving lives is a consideration, it is important to know that the company you choose is trustworthy and can also deliver on your expectations.

Hearing from friends or family from whom you trust is a primary source of information and one that you should definitely acknowledge. Another way, which is the most popular and trusted ways to hear the stories of other people’s dealings with the company, is through online reviews – in particular Google Reviews. These are real ratings and real comments from real people (for the most part). There are also other websites such as Word of Mouth or Three Best Rated that can provide insights into past experiences with the company.

Licensing & Accreditation

Again, dealing with something as incredibly important as safety and security, you want to make sure that the people you’re entrusting it with are licensed and accredited to do so.

This doesn’t simply mean a business card.

You need to ensure that:

  1. They are an authorised business, have an ABN and are licensed to carry out business within Australia.
  2. They have a security installer license (different from an electrician qualification) and have insurance authorised by the governing body of security in Australia; ASIAL.
  3. If you’re looking at having your alarm system being monitored, their monitoring centre is A1 graded – the highest available in Australia.

Tenure

In any industry, the amount of time any business has been around can be a telling sign as to how trusted the company is and if they will be able to support your queries down the road. Sole traders are often culprits of leaving you to voicemail and never returning your calls, however larger businesses with more staff usually have a better structure around after-installation support.

Although rare, some businesses slip through the cracks and are able to continue business despite unsatisfactory service, so it is important to consider tenure alongside other contributing factors!

Like mentioned at the beginning, we encourage you to think from the ground up. Why are you getting a security system? Why take a risk which will more than likely backfire?

Take a step of confidence. When researching your next security provider, ensure that you are taking all factors into consideration while decision making, so that you can take the next step towards achieving true peace of mind!

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