At Signal Security we are continuously looking at ways to keep our pricing as competitive as possible without jeopardising the high levels of service that our customers have become accustomed to receiving. Over the years Signal Security has been covering all costs associated with credit card transactions. Unfortunately the ever increasing processing costs have meant that we will no longer be able to absorb these fees moving forward.
As of January 1st 2015, all monthly monitoring payments being paid by credit card will incur a $0.50 surcharge per transaction. To avoid incurring the above surcharge it is recommended that you update your preferred payment method from Credit Card to Direct Debit from a nominated bank account.
To make this change as easy as possible we have attached an automatic payment request form. Simply click here, print and complete this form and return it to us as soon as possible by:
- Scanning and emailing to firstname.lastname@example.org
- Faxing to 03 8686 8384
- Posting to Signal Security, Reply Paid 656, Melbourne, VIC 8060
As an added incentive to avoid this surcharge, simply update your monitoring payment method to bank account before the 15th of December 2014 and be in with a chance to win an iPad mini or receiving your next 12 months of monitoring absolutely FREE. To view the full terms and conditions click here.
Should you have any questions please do not hesitate to contact our Customer Care Centre on 1300 73 83 93.