How to avoid the NBN pitfalls!

Unhappy customer - cropped

As you know, the installation of the National Broadband Network (NBN) is well and truly underway throughout Australia. As a result, we are finding more and more customers being caught unaware of what the NBN actually means. Yes it allows for faster internet, but that results in a change to your traditional phone service. This is what has caught customers unaware, unprepared, and in most cases, out of pocket and without security.

By following the below three simple steps it will allow you to make an informed decision when upgrading to the NBN and ensure the continued peace of mind and safety of your loved ones.

1. Speak to us

In advance of the NBN rolling out in your suburb give our team of specialists a call to discuss the different solutions available to you. The most popular option among our customers, has been to upgrade and adapt to the times; in the form of wireless monitoring, however, for those of you who prefer the traditional (old school) phone line way of monitoring we can provide that to. The NBN rollout can be as easy to understand as you make it. By calling your security specialists at Signal Security, you will understand the process and the effects of the NBN, as well as identify what is required to ensure you don’t have any downtime with your back-to-base monitoring service.

2. Speak to your internet provider

With the NBN coming through, there are many different packages on offer from your internet provider (and others). Make sure you explore all avenues to see which one is going to suit your lifestyle long term. By speaking to your security specialists first, it makes this decision easier, as different NBN options will directly affect your security options. The two different options include utilising your traditional phone line through a UNI-V Port or allowing a VOIP Line to be installed using a UNI-D Port (usually the cheaper option). However, (what they won’t tell you) is the effect this can have on your monitoring and that your phones won’t work in the event of a power and/or internet outage. Is it worth the risk?

3. Choose your monitoring solution

By identifying the first two steps early, it will make choosing your monitoring package, a walk in the park. The NBN process can be easy if you are proactive early. Ensure you receive the correct internet service whilst also remembering the importance of not letting it impact your back-to-base monitoring service.

Life is all about forward thinking. Planning, preparing and accepting this roll out will ensure when the time comes to switch over to the NBN, everything is sorted. As you can see, a stressful process can be quite easily overcome when broken down.

Don’t wait until the last minute, plan ahead and call us today on 1300 73 83 93.